Terms & Conditions
Ordering Policies and Information
We accept Visa, MasterCard, American Express, Discover/Novus, and Money Orders. All Credit Cards will be processed and handled by PayPal. Money Orders will be accepted by mail. The payment options of Credit Card or Money Order will appear in the Checkout Process and you the customer may choose either one.
If paying by Money Order, please make payable to:
77 Nantucket Ave
Pickerington, OH 43147
Please print and mail your order details with your money order, and include your full order information including name, address, postal code, telephone number, email address, item number, and the description that you are ordering.
All of our domestic packages ship with UPS, so se cannot ship to P.O. Boxes. Please give your street address for the shipping address when ordering. All International orders will ship via the United States Postal Service and can be shipped to a P.O. Box.
By placing an order, you accept the following terms:
I certify that I am at least 18 years of age. I understand that I am ordering a weapon that is made of sharpened steel, and that SamuraiWarriorSwords.com will not be held responsible for any injuries from the weapon. I certify that I have checked with customs and law enforcement in my country, and that import and possession of the item I am ordering does not violate any laws in my country. I understand that my country may impose duties on merchandise, for which I am solely responsible. I acknowledge that if the item that I am ordering is refused by customs, and therefore undeliverable, I remain responsible for shipping costs, including return shipping and handling. I acknowledge that if the item that I am ordering is seized by customs, my money for the item and shipping cannot and will not be refunded due to the package being unrecoverable.
From time to time we will offer Pre-orders for extremely popular items. There will be a 5% charge for any and all refunds on Pre-ordered items. This is to cover fees. Pre-orders are accepted only on products for which the manufacturer has given us an approximate availability date.
Delivery of pre-ordered products is on a strict first-come first-serve basis. All availability dates are based on information provided to us by the manufacturer and are subject to change. Availability updates are generally posted on our website. We do encourage our pre-order customers to contact us for information concerning the status of their pre-order, if necessary.
If circumstances beyond our control affect our ability to deliver the products within a reasonable time from the approximate release time, we will consider refunding deposits on a case by case basis. There will be a 5% charge for any and all refunds. This is to cover fees. Anyone placing a Pre-order is welcome to email us for a more detailed explanation regarding availability as the release time approaches. Circumstances beyond our control may include, but are not limited to, delays in the manufacture of the products, and/or delays in the shipping of the products to us from the manufacturer.
FREE SHIPPING Policy:
From time to time, SamuraiWarriorSwords.com will offer free shipping on orders exceeding a certain amount or on certain items. This offer is for orders that are to be shipped inside the continental U.S. only, and we will choose the method of shipping (most likely UPS Ground).
SamuraiWarriorSwords.com wants our customers to be satisfied with any product purchased from us. Generally, we do not accept returns except for items that have manufacturer defects. However, if you feel that you do need to return a product, you must contact us first for resolution within 30 days of the date of order. We will discuss the issuance of a Return Merchandise Authorization and instruct you as to how the item may be shipped back to us. If a return is authorized, all packaging materials (including wrapping, inner boxes, instructions, plaques, mounting hardware and certificates) must be returned with the item. If all packaging is not returned then a credit for the purchase cannot be issued to you. Also please note that a 15% restocking fee will apply to all items returned. Shipping and handling charges are not refundable. No returns can be accepted for discontinued items. Any item returned to us without a Return Merchandise Authorization Number will be rejected.
We at SamuraiWarriorSwords.com would like to thank you in advance for your patronage.
If you have any questions prior to ordering, email us at sales@SamuraiWarriorSwords.com